Friday, November 2, 2007

Dentist Appointments and Meeting the President


Who would think that getting to see a dentist would be more involved and harder (it has to be) than meeting the President?

Today ended an odyssey of phone calls, faxes, emails and general frustration to use our Dental insurance to see the dentist. We have had dental for a couple of months now and have had to reschedule appointments a couple of times before success was achieved. The Insurance carrier sends out a roster every month to the office with the names of clients listed, well we were not on "the List". So we were told that we would have to cancel our appointments and reschedule for December when we were on "the List". Problem is that the appointment was for BJ and he needs to go so he can get x-rays taken that can then be used to start him on his journey down the braces trail.

Long story short, we went up the customer service ladder and finally got approved to go, even though we are still not on "the List" we will be added and all is well. So after all the fiasco, BJ now has a dentist appointment Monday at noon and an orthodontist appointment at 2pm. What a fun way to spend an afternoon.

So after our success dealing with that seemingly impossible situation, I am going to start making phone calls to set up a dinner with the President. That should be easier after dealing with an Insurance company.
PB

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